THE DETAILS MATTER
Contact Us
Need help choosing a size, checking an order, or requesting a return? We are here to help.
Email support
We normally reply within 2 business days. For order support, include your order number and the email address used at checkout. For a damaged or incorrect item, also include clear photos or video.
Before sending a return
Please contact us for authorization before mailing any item. Our authorized return facility is in China, and the exact address and instructions are provided after approval. Parcels sent to an unapproved address may not be accepted.
You can also review our Shipping & Returns FAQ, Shipping Policy, and Refund Policy.